You have no items to compare.
You're currently on:
Addiction Menswear Returns Policy
RETURNS POLICY
If you are not completely satisfied with your purchase, please return the item or items to us in their original condition, with the labels intact, within 14 DAYS OF PURCHASE. Upon satisfactory inspection of the returned items, we will issue a refund for the goods on receipt. Refund timescales may vary so please allow up to 10 working days for the refund to appear on your credit card or bank statement. Some products are non returnable for hygiene reasons. If we find that the product has not been returned to us in a fully re-saleable condition or within the set timescale, we reserve the right to refuse a refund on the item. The item is your responsibility until it reaches us. For your own security, Addiction Menswear recommends that you send the goods via a delivery service that will insure you for the value of the goods being returned. The cost of returning the goods is the responsibility of the purchaser. * PLEASE NOTE : When trying on items, DO NOT REMOVE LABELS. Please insure you are not wearing any perfume, aftershave or deodorant, which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in it's original packaging, enclosed with any relevant documentation.
RETURNS PROCEDURE
Please take the upmost care when unpacking and repacking your products. Upon receipt of your purchase you will find an invoice enclosed. On the invoice you will find a pre-printed address label, This is not pre-paid. Please use this along with your invoice when returning items. If you do not have an invoice, please enclose the following details on a sheet of paper.
-Your name and address/contact details.
-The order number and the date upon which you received the item.
-Please specify the reason for the return of the item.
-post goods to : RETURNS DEPARTMENT, ADDICTION MENSWEAR, UNIT 60, LIFFEY VALLEY S/C, FONTHILL ROAD,
DUBLIN 22.
RETURNING FAULTY GOODS
You should inspect the goods upon receipt for defects or faults. If you do find a defect or fault you must notify us before wearing the item, within 5 days of receiving the goods. Should an item become faulty after wearing, goods will only be considered for a refund or exchange within a reasonable timescale from purchase. This will normally be no more then a 3 month period. Addiction Menswear will not accept returns on; garments with prints that have been damaged by ironing, garments with shrinkage due to washing, garments with damaged glitter, beading, sequins or embroidery. All goods returned, and thought to be faulty will be sent to the manufacturer for an independent inspection quality inspection. This process can take up to 14 days. Please return any item considered to be faulty to us, at the aforementioned address above. Please add the reason why you consider the item to be faulty. Any item found to be faulty will receive a full refund including post and packaging.
IF YOU RECEIVED THE WRONG ITEM?
If the item you received was not the item originally ordered, please e-mail info@addictionclothing.ie quoting your order number, your name, address and telephone number and the item you wish to return. We will be happy to refund or exchange any item sent to you by error on our part. A refund will also be given on postage costs.
